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Frequently Asked Questions
What are the advantages you would get renting a car from us?

We provide quality car rental services at competitive rates. We have friendly and efficient staff to help. All our cars are well maintained and are driven by chauffeurs who are highly experienced and courteous.

How do we ensure you on-road safety?

For on-road safety, we provide cars which are clean, well maintained cars and hire only courteous and experienced chauffeurs well versed with regional routes. Our Chauffeurs are reliable, and trained to drive safely; so, you can feel relaxed and comfortable about your safety while riding one of our rental cars.

What if the plan changesand the car is needed for extra days or the trip needs to be cancelled or shortened?

We understand that the trip plan can change and in the event that the car is needed for more time/days than what the car was booked for or the trip is to be cancelled or shortened, you can contact our 24x7 customer support through email or phone as mentioned in the confirmation voucher.

When is the car and driver detail provided

The driver and car detail is provided at least 2 hours before the scheduled pickup in email and through SMS. The email and SMS are provided by you at the time of making the booking.

Rental Structure Local Trip / Within City Use :

Here you need the car to visit places within the city limits of the pickup city. The car service is provided for full day (8hrs/80kms). Any extra hour and extra km is charged at the rate applicable for that car in that particular city. If the car is used beyond 10:00pm, then there is a driver allowance charged for that day.

Outstation Trip / Out of city use :

Here you need the car to visit places or cities outside the pickup city. There is a driver allowance charged for each day when the car is used for outstation travel. For every city from where the trip started, there is a minimum number of kms per day that the customer will be charged in case the total kms for the entire outstation trip (i.e., the total kms to and from the same city) is less. Any extra km over the km limit provided at the time of booking will be charged at the rate as applicable for that car in that city from where the outstation trip originated. One big difference between Local and Outstation trips is that in Outstation trips, the car is available for the entire calendar day and the costing is based only on kms usage.